Frame mattress Family Start 210x200 from Hilding

Let the bed shape itself to suit you

Hilding beds are made of soft, flexible material which, for example, provides good sleeping comfort. After a period of use, you can notice and see how the bed shapes itself to you and your sleeping position. This is completely natural and neither the function nor the strength of the bed is affected by this adaptation to you and your body.

Maintenance instructions

Rotate the frame bed and continental base 180 degrees 2 times a year to maintain the original comfort of the bed. On adjustable beds, you can rotate the top mattress. Open the zipper in the sleeping surface. Remove the spring mattress from the cover, turn and twist. Reinstall the cover and close the zipper. Be sure to hold the corners of the upholstery when installing it. All spring mattresses are reversible and rotatable. You should turn your spring mattress 2 times a year to maintain comfort.

For continental beds, it may occasionally be necessary to adjust the separate top mattresses that are in the cover (applies only to two-piece top mattresses), as they can move slightly during use.

To avoid any creaking, bed legs should always be retightened approximately two months after installation and annually thereafter. On hard floors, the legs should be fitted with felt feet or rubber pads.

Adjustable beds have many moving parts and it is normal for the bed to make noise when adjusting. The screws of the structure must be tightened and the joints lubricated regularly and/or as needed to minimize any noise. When lubricating, use sewing machine oil or similar.

Do not sit on the back or footrest in the folded position. Remember that this product is designed to be used for lying down and to be able to sit in a nice and relaxing position. Children should not play with the bed, keep the controller out of reach of children.

Washing the removable cover

Hilding frame and continental beds have removable and washable covers, making it easy to keep your Hilding bed clean and fresh year after year. The top mattress and bottom beds are equipped with a modern micro Velcro strap that ensures the cover stays in place. On the spring mattress, the cover is equipped with a zipper, which makes it easy to take on and off. Avoid fabric softener when washing. Both the fabric and the environment feel good.

Washing instructions

Machine wash - removable covers
Removable covers can be washed in accordance with the washing instructions sewn into the bed cover.

Be careful to stretch the cover when wet so that the cover returns to its original fit. It is best to have two people when stretching the cover. NOTE: Do not pull on the seams of the cover.

Foam cleaner - tightly stitched textiles
Covers that are sewn or quilted onto the furniture can be foam washed/cleaned on the outside for the best possible results.

Download the maintenance guide here:

Hilding maintenance guide

About motors – Adjustable beds

• Check that the motor is connected correctly before using the bed.
• The motor can only be connected to the mains voltage specified on the motor label, 230 V.
• An adjustable bed has electrically operated, moving parts. There is a risk of crushing in the bed's openings and linkage system. Play or careless use can pose a risk of injury. It is therefore recommended to keep the hand control out of the reach of children.
• When working on the bed, the motor must always be unloaded and disconnected from the mains voltage.
• The exterior of the engine can be cleaned with a well-wrung cloth and mild detergents with a pH value between 6–8.
• The motors must not be disassembled while the bed is in use.
• The bed must be fully lowered, i.e. when the engine is at a standstill, before the engine is unloaded. This is a safety measure to prevent the risk of crushing injuries and other incidents.

Warranty: 25 year warranty

Scope of the warranty

Breakage of wooden frames due to material or manufacturing defects is covered by a 25-year warranty.

Spring failure due to material or manufacturing defects is covered by a 25-year warranty.

Motors on adjustable beds are covered by a 5-year warranty. (Does not apply to motor hand controls).

Terms

Make a warranty claim to the place of purchase.

You must be able to show a receipt for the warranty to apply.

The warranty only applies to repair or replacement of the product.

If the product or parts of the product were repaired during the warranty period, the warranty period will not be extended.

The range is constantly evolving and product specifications may change over time, which is why the exact same bed as advertised may not be available. In such cases, the advertised product will be replaced with a similar product. The same applies to spare parts and repairs. Do not return your bed without first reaching an agreement with the place of purchase.

When returning, the buyer pays for the transport to the place of purchase. The place of purchase/Hilding Anders may claim compensation for its costs in connection with an invalid complaint.

The warranty is void under the following conditions:

If our instructions for use and maintenance have not been followed.

If the product has been used carelessly. This is considered to be incorrect or poor maintenance of the product. They also include an abnormally dirty and unhygienic product.

If the product has been modified or repaired without permission from Hilding Anders.

This warranty does not apply to the holder of the warranty any additional rights in relation to the place of purchase/Hilding Anders in addition to what is stated in the warranty scope and conditions. However, this does not limit the buyer's rights under applicable consumer purchase legislation.

DELIVERY

Standard delivery time:

HOLDING – approx. 4-6 weeks

RETURN

All furniture from HILDING is manufactured goods where you as the customer choose the design of the product yourself, such as choice of textile, legs, comfort of mattress, etc. Please note that manufactured goods are exempt from the Right of Withdrawal Act and as a buyer you lose the opportunity to cancel your order.

Exceptions to the Right of Withdrawal Act:

Custom-made goods are exempt from the right of withdrawal act. This means that goods that are specially ordered and manufactured according to your specifications cannot be returned. This applies to goods that, for example, have a choice of dimensions, layout, fabric, color, legs and the like.