Privacy Policy
GENERALLY
This privacy policy applies to Bedtime AS – Bedtime.no (hereinafter referred to as “we” “our” “us”) and explains why we collect information about you, how we use this information and how we take your privacy into account.
This Privacy Policy informs you about the personal data we collect when you visit our websites, use our services and/or purchase our products. Our basis for processing personal data will vary, will consist of your consent or because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with you or to comply with a legal obligation. You can withdraw your consent at any time.
It is important for us to comply with applicable laws and regulations when processing the personal information you provide to us. Before you shop and/or use our products and/or services, you consent to us processing personal information about you, and hereby confirm that you have read and agree to the contents of this statement.
This privacy policy does not apply when we act as a service provider and/or data processor on behalf of our customers. It is then the responsibility of each customer to inform their respective customers and/or users about how personal data is processed.
This privacy policy does not cover the processing and any storage of personal data by third parties. All of our third-party partners, and other websites made available through our website(s), have their own privacy policies and rules for which they are responsible.
About personal data, consent and cookies
Personal data is information and assessments that can be linked to an identifiable individual. This can include name, address, telephone number, email address, IP address and visit and behavior history.
All processing of personal data, such as collection, registration, storage and disclosure, is subject to specific rules, including the Personal Data Act. We are responsible for ensuring that the processing is carried out in accordance with the provisions of the Act. The Norwegian Data Protection Authority supervises compliance with the Act.
The data controller is:
Bedtime AS – Stortingsgata 30 – 0161 Oslo – email: info@bedtime.no Tel: +47 67111080
Data Protection Officer: email: info@bedtime.no Tel: +47 67111080
What kind of information do we collect?
In order to provide the best possible service, we rely on collecting various types of information, including personal information about you. Below is an overview of how we typically collect personal information and what information this typically is. We do not collect sensitive information.
A) Information you provide to us
When you register and/or shop on our website, you must provide some information that is stored by us. In connection with registering you as a customer of our services, we will need to register information related to:
1. The customer relationship, such as company name, organization number, postal address, email address and telephone number.
2. Contact information, such as first name, last name, email address and telephone number.
3. Customer and/or user accounts, such as first name, email address and phone number.
We will also store information when you contact us later. The information you provide may also be enriched by using lookup services or social media that you give us access to. We are obliged to correct any personal information that contains errors, is incorrect and/or is incomplete. In these cases, we will obtain information from 3rd party registers, including but not limited to the Brønnøysund Registers and other public registers, Credit Information Bureaus and number information services.
B) Information we obtain through the use of our services
When you use our services, we record information about which services you use and how you use them. We collect information about, among other things:
1. Your device and your internet connection
We may record information about the device you use, such as your mobile/PC manufacturer, operating system, and browser. We may also collect information about your connection to our services, such as IP addresses, network IDs, cookies, and unique identifiers.
2. Use of service or purchase
We record information about your use of the services, such as which pages you visit, when you visit the pages, and which functions you have used on the pages.
C) Information we receive from other sources
We may receive information about you if you use any of the other services we offer on this website. We also work closely with third parties (e.g. business partners, technical service providers, payment and delivery services, advertising networks, analytics companies, search engines and credit reference agencies) and may receive information about you from them. This also includes information that is publicly available.
D) Sharing of information
We sometimes share personal information with other companies that perform services on our behalf. This is primarily to provide you with a safer and better shopping experience.
When others perform services on our behalf
We use various subcontractors, or service providers, often referred to as data processors, for delivery, collection, storage and information management. These providers process data on our behalf, in accordance with the data processor and the instructions they receive from us. All in accordance with European and Norwegian personal data legislation.
For example, web and marketing agencies to operate the online store and show you targeted marketing and create campaigns. They are not allowed to use this personal information for anything other than performing services for us. If you have given us consent to sharing information, the information may be shared with the following third parties, but is not limited to:
Google Analytics Inc and Google Ads
Information about usage patterns on the website (including which pages are visited and when) is shared with Google, which is linked to you as a user in a partially anonymized manner. We will not be able to link this to you personally, but we can use the information to see general usage patterns on our website, and to be able to send you tailored advertising in the Google network in the form of image and text ads on third-party websites. Google Privacy Policy
Maximize
To give you the best shopping experience in the online store and an inspiring customer journey on our websites, we use Stuntcoders to customize our pages and WooCommerce as a trading platform. We collect order and purchase information in the online store. Read more about Stuntcoders and WooCommerce's privacy policies here : https://automattic.com/privacy/
Oseberg Solutions
Bedtime AS uses Oseberg Solution, which is integrated with our online store and processes necessary data in connection with order processing. Oseberg Solution is a cloud-based financial system for handling orders and invoicing. Stores relevant information related to order processing and invoicing. This includes, but is not limited to, email correspondence, order information and invoice history. Read more about Oseberg Solutions' privacy policy here: https://www.oseberg.no/landingsider/personvern
Facebook pixel
This site may use Facebook Pixel, which is a cookie that tracks that you have visited our website, so that you can later receive advertising from us via the Facebook network. Privacy Policy Facebook
Microsoft Outlook
E-mail program as part of personal information system. Privacy Policy Microsoft
Payment solutions
To be able to carry out payment transactions, we use Klarna, Vipps, Stripe and Svea Finans. All card transactions and payment information from payment cards, Visa and Mastercard are encrypted through the payment solution. Neither we nor anyone else can read credit card numbers, names or addresses when payment transactions are carried out in the online store.
Read more about the payment solutions' privacy policies here:
https://www.klarna.com/no/personvern/
https://www.vipps.no/vilkar/cookie-og-personvern/
https://www.svea.com/no/nb/sveafinans/personvern-overordnet/
https://stripe.com/en-no/privacy
Mailchimp
To send you offers, news and information about our products, we collect your email address and use Mailchimp to send it. You must actively consent to us sending you newsletters, and you can unsubscribe from our mailing list at any time. Read more about Mailchimp's privacy policy here: https://mailchimp.com/legal/privacy/
Daisycon
We work with Daisycon BV who administers a so-called "Affiliate" program for us. This is a program where content producers (such as online newspapers, influencers and the like) in Daisycon's network share unique links to our site. If you shop in our online store after clicking on such a link, the content producer and Daisycon will receive a predetermined percentage of the order value. In order to implement such a program, we also need to have a separate pixel on our order confirmation page ("Thank you for your purchase"). You can read more about Daisycon's privacy policy here: https://www.daisycon.com/en/Privacy/
Transport companies
To ensure delivery of goods you have ordered, we collect contact and delivery information. For this service we use Posten, Bring and Collicare. Read more about their privacy policies here:
https://www.posten.no/personvern-sikkerhet
https://www.bring.no/privacy-policy
https://www.collicare.no/privacy-statement
In case of suspicion of a crime
Information may be disclosed to public authorities upon request. We may also disclose information in the event of suspicion of fraud, or information that is necessary to resolve specific disputes.
Cookies and other content stored locally
When you use our services or visit our websites, cookies and other data are stored that can later be read by us. This is done, among other things, to obtain reliable data related to visits to our sites and to increase the functionality of our sites.
Automatic assessments
Through analysis of your purchases and behavior, automatic categorization of you as a customer can be derived.
What is the information used for?
What is the information used for?
We use personal data for the following purposes:
A) To provide and improve our services We use personal data to provide our goods (or services) to you. For example, we need personal data to enable you to log in to our sites and, where relevant, to pay for goods and services. We also use personal data to ensure the best possible user experience for you, including by adapting the display of content to your screen/device and ensuring the fastest possible loading of pages.
B) To customize the services, provide you with recommendations and relevant marketing
We want to provide you with recommendations, product information and service customizations that are most relevant to you. This will be based on your own behavior, such as which pages you have visited, ads you have clicked on, or articles you have read, and on the behavior of other users with similar usage patterns to you.
C) To improve digital communication and advertising
We use your personal data to improve our advertising. By creating a profile with us, you agree to targeted advertising through programmatic purchasing and targeted advertising through social media where your personal data will be used in the purchase of such advertising.
D) To prepare statistics and understand market trends
We compile statistics and map market trends. We do this in order to improve and further develop our product offerings and services. As far as is practical, we try to do this with anonymous information, without us knowing that the information is linked specifically to you.
E) To prevent misuse of our services
We use personal information to prevent misuse of our services. Misuse may include attempts to log into other people's accounts, attempted fraud, spamming, incitement, harassment and other actions that are prohibited by Norwegian law.
Securing personal data
We use appropriate security measures to protect personal information under our control from unauthorized access, collection, use, disclosure, copying, modification or disposal.
Deletion of personal data
We are required by law to retain certain personal information. Examples of this include, but are not limited to:
Accounting Act
Order data according to the right of withdrawal
Order data according to guarantees
Order data according to complaints
You have the right to have all our information about you deleted upon request, unless we are legally required to store it. You can contact us regarding this and terminate your customer relationship by sending us an email (See "Contact Information"). Information that is no longer necessary for the purposes for which it was stored will be deleted on an ongoing basis.
Cookies and other content stored locally
When you use our services or visit our websites, cookies and other data are stored that can later be read by us. This is done, among other things, to obtain reliable data related to visits to our sites and to increase the functionality of our sites.
Especially about marketing via email and SMS
If you have an active customer relationship with us, we may send you marketing by email or other electronic communication methods in accordance with Section 15 of the Marketing Act. This includes newsletters and other inquiries regarding content, services, offers, campaigns and events from us, via email, telephone, SMS and social media.
However, if you do not have an active customer relationship, we will only send such marketing if you have given us your consent to do so. Your personal data may also be used to customize this communication. You can unsubscribe from marketing communications at any time easily and free of charge through the unsubscribe function in the emails/SMS.
Changes to the Privacy Policy
We may periodically update or change the privacy policy.
In the event of major changes, we will inform you about this.
Right to complain
You have the right to complain to a supervisory authority, which in Norway is the Data Protection Authority.
Contact information
If you have any questions about our privacy policy, questions about the use of personal data, whether you would like to receive data we have registered about you, correction of registered data, withdrawal of consent or deletion, please contact us by email: info@bedtime.no
Business name: Bedtime AS
Organization number: 978 654 312
Address: Stortingsgata 30, 0161 OSLO
Contact: info@bedtime.no
Reservations
The content on www.bedtime.no may be incomplete and may contain errors. Bedtime AS tries to prevent this to the best of its ability. Bedtime AS disclaims all liability for any losses (including financial losses) you may incur as a result of this.
Bedtime AS is not responsible for the content of external websites that we link to.
If you have any tips or comments about the website – please contact us .
If you would like to access, edit or delete your data, you can contact us at info@bedtime.no .
